Return Policy

RETURN OF GOODS: Buyer shall not return any Goods without specific authorization from an authorized employee of Seller. Upon authorization of the return, Seller shall issue Buyer a Return Material Authorization (RMA) number. In no event will Buyer return any Goods without the RMA number, which must be clearly marked on the outside surface of the shipping container and recorded on all accompanying paperwork. All Goods returned from outside the U.S. shall be subject to the rules of re-importation into U.S. Buyer must provide all necessary import/export documentation for the returned Goods. Buyer shall pay all freight cost incurred in returning the Goods to Seller and a may be subject to a handling charge equal to thirty percent (30%) of the invoice price of the returned Goods. Only Goods which are standard catalog Goods of Seller will be eligible for return, and all such returned Goods must be received by Seller in salable condition. All risk of loss and damage during shipment for any Goods being returned shall be that of Buyer. In no event shall Goods be authorized for return if (a) they have been in Buyer’s possession for more than thirty (30) days or (b) the order has been placed with Non-Cancelable Non-Returnable (NCNR) terms. Where applicable, Seller will not accept any returned Goods without the appropriate MSDS for any fluids said Goods have come in contact with.

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